Costomer Survey and Development of a New Vision and Mission for Lands Department
Home Up Customer Survey Questionnaire Vision Questionnaire Feedback Proposal

 

Proposal Outline

1. The Survey Purpose

2. Research Appoach and Task Planing

            2.1 Scope of Study

            2.2 Segmentation of Lands Department Users

            2.3 Research Tasks

            2.4 General Research Design

            2.5 Specific Research Design

                        2.5.1 Qualitative Research Design

                                2.5.2 Quantitative Research Design

            2.6 Data Processing and Analysis

3. The Project Team

 

DIRECTOR Mr. Nicholas P H Tam   電子郵件.gif (9639 bytes) E-mail : cmntam@cityu.edu.hk

Principal Lecturer

City University of Hong Kong

ASSOCIATE DIRECTOR Ms. Paula Y K Kwan   電子郵件.gif (9639 bytes) E-mail : cmpkwan@cityu.edu.hk

Principal Lecturer

City University of Hong Kong

CONSULTANT Mr. Paul P K Chan    電子郵件.gif (9639 bytes) E-mail : cmpkchan@cityu.edu.hk

Lecturer

City University of Hong Kong

CONSULTANT Mr. Y O Lam   電子郵件.gif (9639 bytes)  E-mail : cmyolam@cityu.edu.hk

Lecturer

City University of Hong Kong

CONSULTANT Mr. Lawrence K H Ma   電子郵件.gif (9639 bytes)  E-mail : cmlma@cityu.edu.kh

Lecturer

City University of Hong Kong

CONSULTANT Dr. Francis K K YUE   電子郵件.gif (9639 bytes)  E-mail : cmfrayue@cityu.edu.hk

Lecturer

City University of Hong Kong