Module Descriptor

19/03/2013

Code:

CE00831-6

Version:

3

Approval Status:

Valid Current

Title:

KNOWLEDGE MANAGEMENT IN ORGANISATIONS

Section:

Computing, Engineering and Sciences

Level:

6

Contact

E-mail Address

VLE

NICO DECOURT

[email-masked]

Blackboard

Pattern Of Delivery

Credits

15

Contact Hours

Independent Study Hours

Total Learning Hours

24

126

150

Description of Pattern of
Delivery

Pattern 1, study 100% in period
2

Site

STAFFORD

CITY UNIVERSITY OF HONG KONG

Registration Conditions

Module Version Condition Text

None

Module Details

Assessment Details

A COURSEWORK weighted at 100%.

100% coursework.
(learning outcomes 1 - 4)

The coursework will be based on a
case study defined by the tutor.

Indicative Content

Definitions of knowledge and knowledge management. Models of
knowledge management, knowledge management strategies as applied to
the characteristics of a variety of organisations.
The value of
organisational knowledge and organisational learning. Knowledge
organisation in forms such as 'knowledge networks', communities of
practice. Examples and cases of the use of knowledge in a variety of
organisations. Organisational learning.
Examination and critical
review of the role and application of technology and the
technologies available to facilitate knowledge
management.

Students will be expected to carry out
independent study to explore and research knowledge management
practices and reflect on the implications for knowledge management
of the models, cases and technologies.

Learning Strategies

The module will be delivered through the means of keynote
lectures based on the core material, which will be reinforced by the
use of tutorials and discussion groups to illustrate the main points
through the application of theories and techniques to small case
studies.

(1:n)2 (1:20)1

Through the independent
learning component, the module will seek to adopt knowledge
management techniques as part of its teaching and learning strategy,
therefore student participation in tutorial activities and
discussions is important to promote individual reflection and
collective knowledge working.

Prospectus Information

Knowledge Management is a relatively new discipline that seeks
to enable people in a range of organisations to work more
effectively and intelligently, 'adding value' to and improving the
organisations performance and outcomes. This module explores the
theories and practices of knowledge management from an
organisational perspective, promoting a view that sees knowledge as
a valuable and shareable organisational resource that organisations
can use for competition and/or collaboration.
The module examines
the fundamentals of KM in organisations including the basic
definitions and concepts of knowledge and knowledge management. It
explores the organisational use of knowledge, and analyses some
models and strategies of knowledge management and their application
to the characteristics of some typical organisations.
The module
examines the development of innovation and organisational learning
and the exploitation of intellectual capital as a form of
organisational knowledge. It provides an overview of the role and
application of technology to knowledge management and reviews the
technologies that are available to facilitate knowledge management
in organisations.

Resources

Module Handbook, case study materials and research
papers.

Special Admissions Requirements

None.

Texts

Essential reading should include the
following:
Texts:
Coakes, E, Willis, D and Clarke, S. (2002)
Knowledge Management in the Socio-Technical World: the Graffiti
Continues, London. Springer-Verlag, ISBN-10: 185233441X

Davenport, T.H. & Prusak, L (2000) Working Knowledge. How
Organisations Manage What they Know. Harvard Business School Press,
Boston, MA, ISBN-10: 1578513014
Nonaka, I & Takeuchi, I. (
(1995) The Knowledge Creating Company. How Japanese companies create
the dynamics of innovation. Oxford University Press. New York,
ISBN-10: 0195092694
Senge, P ( 2006 ) The Fifth Discipline. The
art and practice of the learning organisation. (Doubleday, New York
). Revised and updated, Random House. ISBN: 1905211201

Wiig ,
K. (2004) People-Focused Knowledge Management. How effective
decision making leads to corporate success. Elsevier Inc. ISBN:
0-7506-7777-5

Learning Outcome

1. CRITICALLY EVALUATE THE LITERATURE RELATING TO KNOWLEDGE
MANAGEMENT IN ORGANISATIONS.

Knowledge & Understanding

2. CRITICALLY EVALUATE AND APPLY MODELS FOR THE MANAGEMENT OF
KNOWLEDGE IN ORGANISATIONS.

Application

3. IDENTIFY, CATEGORISE AND CRITICALLY EVALUATE THE SUITABILITY
OF TECHNOLOGIES FOR KNOWLEDGE MANAGEMENT IN A VARIETY OF
ORGANISATIONS.

Analysis

4. REFLECTIVELY PRACTISE KNOWLEDGE MANIPULATION ACTIVITIES IN A
TYPICAL ORGANISATION.

Reflection